Troubleshooting Internet Connectivity Issues of Samsung TV

[Ring]

If you are not familiar with Samsung TV, you may encounter various Samsung TV network problems when connecting to the cable network. Here are basic Troubleshooting ways for you, just in case.

Troubleshooting wired Internet connectivity issues​

No network cable found​

Make sure that the network cable is plugged in. If it is connected, make sure that the router is turned on. If it is on, try turning it off and on again.

IP auto setting failed​

Do the following or configure the IP Settings manually.
1. Make sure that the DHCP server is enabled on the router, and reset the router.
2. If the problem persists, contact your Internet Service Provider.

Unable to connect to the network​

1. Check all IP Settings.
2. Make sure that the DHCP server is enabled on the router. Then, unplug the router and plug it back in.
3. If this does not work, contact your Internet Service Provider.

Connected to a local network, but not to the Internet​

1. Make sure that the Internet LAN cable is connected to the router's external LAN port.
2. Check the DNS values in IP Settings.
3. If the problem persists, contact your Internet Service Provider.

Network setup is complete, but unable to connect to the Internet​

If the problem persists, contact your Internet Service Provider.

 

[Jemma]

Now people connect smart TV to wifi, but the Lan should be more stable. thanks for sharing this helpful guide!