Samuel Miller
Member
How do I get the pointer on my LG Magic Remote? What to do if the magic remote pointer is not showing. Follow the steps below.
1. Replace the batteries in your LG remote. Your remote control may be out of power.
2. Turn the TV off, wait a few seconds, and then back on.
3. Try to use the remote outside of the Netflix App. If the pointer doesn't appear anywhere, you need to contact LG support.
4. If Netflix is the only App that won't show the pointer, uninstall and then reinstall the App.
5. If the issue persists, contact LG support to fix it.
1. Replace the batteries in your LG remote. Your remote control may be out of power.
2. Turn the TV off, wait a few seconds, and then back on.
3. Try to use the remote outside of the Netflix App. If the pointer doesn't appear anywhere, you need to contact LG support.
4. If Netflix is the only App that won't show the pointer, uninstall and then reinstall the App.
5. If the issue persists, contact LG support to fix it.
